We use only certified organic cotton, bamboo fiber, and recycled materials. Our production processes are carbon-neutral, use 90% less water than conventional methods, and we work exclusively with fair-trade certified suppliers.

Yes, all our cotton products are GOTS (Global Organic Textile Standard) certified, ensuring they meet the highest environmental and social standards throughout the supply chain.

We provide detailed size guides for each product. Our sizes run true to standard US sizing. If you're between sizes, we recommend sizing up for a more comfortable fit. Contact us if you need personalized sizing advice.

Yes! We offer free carbon-neutral shipping on all orders over $75 within the United States. Orders under $75 have a flat shipping rate of $8.95.

Standard shipping takes 5-7 business days. Express shipping (2-3 business days) is available for $15. All shipping is carbon-neutral through our partnership with environmental organizations.

Currently, we ship to the United States and Canada. We're working on expanding to Europe and other regions. Sign up for our newsletter to be notified when international shipping becomes available.

We offer a 30-day return policy for unworn items with original tags. Items must be in original condition. Return shipping is free for exchanges; returns are subject to a $5.95 return shipping fee unless the item was defective.

Contact our customer service team at hello@ecothreads.com or use our online return portal. We'll provide a prepaid return label and instructions. Most returns are processed within 5-7 business days of receipt.

Absolutely! Size exchanges are free and easy. We'll send you the new size as soon as we receive your return, and there's no additional shipping charge for exchanges.

When your EcoThreads garments reach the end of their life, send them back to us for proper recycling. We'll turn them into new fibers or donate them for textile recycling. You'll receive a 15% discount on your next purchase.

All our manufacturing partners are Fair Trade certified and undergo regular third-party audits. We maintain long-term relationships with our suppliers and ensure fair wages, safe working conditions, and no child labor.

Wash in cold water with eco-friendly detergent, tumble dry on low or air dry. Avoid bleach and fabric softeners. Our organic cotton is pre-shrunk, but cold water helps maintain the fabric's integrity and color.

Our garments are pre-shrunk during production to minimize shrinkage. When cared for properly (cold wash, low heat dry), you should expect minimal to no shrinkage. Always follow the care instructions on the label.